Well, why is that a secret you may ask? When you’re getting an estimate listen carefully I will bet each one says the same exact thing.
They will put two coats on the wall using this or that paint, cover the floors and it will be a super awesome paint job, they are the best company to do this job, hire me
This means nothing at all, yes we have good painters, but so does company b and c what will totally blow those other companies out of the water is SERVICE and VALUE
It is no secret the other company may have good painters on par with ours but what really sets our painters apart and the company is the service. We may even not be the cheapest and in some cases, it may be the highest price you receive but even at that, we are booked for months and in demand so it must be something other than price.
Here is the other secret, We go above and beyond in what we offer, the first thing you will notice right from the start is someone answers the phone and promptly returns a call. We don;t take on each and every estimate that comes through and Brooke or Tanya may ask a slew of questions to make sure were a great fit for each other. Once we get that set we schedule an estimate and 99% of the time we are early and guess what if were running late we call.
We promptly get the proposal over if we do not do it on the spot and then we set a time up to go over the estimate together. Now although we will not reduce the price just because someone asks there may be other ways to get the project into your budgeted range, one is by the value we offer, maybe the guys will do something extra for you, we offer an experience when you hire us not just a few painters painting your wall, should you need help with color or moving something please ask, the guys would be more than happy to help. So you need help bringing in the groceries? No problem where do you want them. We go above and beyond on service.
If something is messed up, yes we all make mistakes we will promptly take care of them and it will be better than before.
This makes your proposal more than simply a paint job, you will be gaining our experience and knowledge as well as a company striving for ultimate customer satisfaction and service.